Mr. Willbrand was very helpful with renting the trailer and making sure it was secured properlyMike M.
Plaza Sales & Service
(U-Haul Neighborhood Dealer)
Saint Charles, MO 63303
- Mon–Fri7:30 am–5 pm
- Saturday8 am–12 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Saint Charles, MO 63303
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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Very nice man, and was very helpful.michael J.
Customer service at this location is terrible. They are very slow and computers seem to confuse them.Dustin B.
We came after hours and could not find where to leave the key. So we parked the truck in the only available safe place to park and decided to bring the key back at opening in the morning. I got a call 2 hours before opening from Doug demanding I bring the key in at that moment- no problem, I got there in less than 10 minutes and was greeted with more yelling. He disagreed with our choice of parking. This lot is incredibly difficult to access with the size of truck and trailer we had rented and we parked in the safest place we could. We could not find the key drop in the middle of the night and with where it was located would not have found it in the day either. It would be helpful to have information where this is in the drop off info. The way in which this was handled by Doug will be the reason we will no longer do business here, and I would rather drive an hour out of my way than return here. 10/10 DO NOT RECOMMEND.Sierra S.
The man wasn't very helpful in getting the trailer parked appropriately and disconnected from my truck. He was a bit rude.GENE U.