When I called J and M motors to ask about a rental, they told me I needed to reserve the equipment online. I found the latest pickup was 3:45 pm and reserved a trailer, moving blankets and bought the Uhaul insurance. I arrived at J and M motors at 3:30 and had to wait outside of their locked office until 4:25 when the renting employee showed up. When I arrived at the location to load up the trailer, I discovered that they had only put 8 moving blankets in the trailer, and four of them were wet and dirty.JOHN S.
Moving Truck Rental in Saint George, SC at J&M Motor Sales LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Saint George, SC 29477
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Improve office and outside parking, a lot of junk vehiclesRobert J.
Clean the windows and assure customers the inside has been cleaned and sanitized. We should not had to scrub the windows inside and out, I don't think they had been cleaned in 1 year. The interior was disgusting- had to clean all that too.Denise S.
Store operator tried to make me pay an additional $30 for an extra day. I had already paid in full for 2 days and dropped the unit off on time. I disconnected the trailer and left.JOEY W.
The place looked like a run down junk yard...nobody on sight to even speak with...Catherine W.
Everything is goodned B.
Small truck rental. Local in St George 161.00 for two days. Thought that was quite high. Wasn't full of gas eitherKevin B.
The people at this location was very friendly and knowledgeable. I'm a bit judgmental so I knew what to look for. I used to be a U-Haul employee for over 16 years.Tracey P.
The font on the contract prints too small. drop off INSTRUCTIONS should be Larger letters-IF I MUST CALL YOU DURING BUSINESS HOURS, WHEN I ARRIVE AT MY DESTINATION...I was not dropping your equipment in the middle of the night at an unknown destination, so brought it closer to my home... IT WAS RENTED for 3 days. You got in back in less than 24 hours. She wouldnt even take advantage of that, just wanted to charge us. (Since the drop off is another location.) The local "owner" in Saint George, SC told my husband she would charge him to accept the trailer. no thanks. He drove it home. Had to CALL you again.. I SAT ON HOLD AGAIN just to confirm the drop off location..so SHE WOULD ACCEPT THE TRAILER without a charge. Then we drove BACK to the UHAUL DEALER in St. George, SC. Like she couldnt have done that THE FIRST TIME he came to drop it off?..I told her the drop off CANT BE WRONG if it was NOT DESIGNATED. Stuff like this makes one try another company next time- ALMOST 2 HOURS ON THE PHONE and 2 TRIPS TO DROP IT OFF -2 DAYS EARLY.DEBORAH P.
Very friendly and helped me without any wait time at all.Malcolm B.
They were open but never answered door. Very seedy place... Never againLoretta G.
The first place 1 800 U-Haul reserve the trailer for me at the guy didn't want to give me the trailer he must rented a lot for local use tried to convince me that the van that I was hauling towing I wouldn't fit on the trailer but in fact it would ended up getting the exact same trailer at J&m and they were wonderful staff was great you guys need to talk to that other company trailers for rent give it up what kind of computer system it'll tell you which one I reserved it at first and I'm not talkin about J & m they were finerobert D.
All went wellMike J.
Unfortunately the vehicle was not clean in the inside and there was a problem with the vehicle. It was extremely loud, only to find out later that the catalytic converter has been stolen. The location was extremely helpful with the rental process. Just wish they had a smaller rental vehicle. The 19.99 verses the 39.99.Annette M.
Just 15 mins from the house! Although the dolly wasn't available, the trailer was ready when I arrived!! Great customer service!!David S.
J'avais une location pour 9hres le vendredi 29 nov.. 9hr10 personne sur place ai attendu jusqu'Ã 9hr40 toujours personne essayÃ© de rejoindre le prÃ©posÃ© au tÃ©l. aucune rÃ©ponse. Je suis allÃ© chez Cusack (autre reprÃ©sentant) pas de 4X8 en stock. La prÃ©posÃ© essaie de rejoindre le premier reprÃ©sentant, pas de rÃ©ponse. Elle contact U-Haul, qui eux aussi essaie de rejoindre le reprÃ©sentant, toujours pas rÃ©ponse. Elle me trouve un autre trailer Ã +- 20 milles de ma position. Quand je repasse devant J&M Motor Sales vers 11h45, le reprÃ©sentant est lÃ . Je lui dit que j'avais une location pour 9hres. On dirait dit que cela lui passait 20 pi. par dessus la tÃªte (espÃ¨ce d'imbÃ©cile). Suis parti de lÃ 11hr30 soit 2h30 en retard. En plus, Ã ma rÃ©servation, on m'a dit que je pouvais laissÃ© le trailer soit QuÃ©bec ou LÃ©vis. Le mardi 3 dÃ©c. vers 9h30, une proposÃ© au traffic m'appelle pour me dire de laisser le trailer Ã QuÃ©bec et non LÃ©vis (cerise sur le sundae) sinon j'aurais des frais supplÃ©mentaires et bien lÃ , elle a entendu le diable au tÃ©lÃ©phone et m'a raccrochÃ© la ligne au nez. C'est Ã§a U-Haul. Le trailer a Ã©tÃ© laissÃ© Ã LÃ©vis et plus jamais je ferai affaire avec U-Haul.denis L.
I was not walked out to the vehicle to see if there was any damage prior to me taking possession. Also wasnt shown the fuel level and later realized that the paperwork left in the vehicle was didderent than the fuel gauges. Be cautious when picking up a rental from here.Colondia L.
The store smells like feet and sour fish. The truck was terrible, dirty still had old subway trash in it. This place needs to be checked.Douglas F.
If you're just dropping off a truck this location is very convenient. However there is no one there typically during open hours. But they are very responsive when you call the cellphone number posted on their window. The office phone voice mail stays full.Priscilla S.
They were an hour late opening their store. Had to sit in the parking lot and wait on them to show up.Donna S.
had to take the truck to another town after o was told ii could leave it in the town I moved to then was charged more after I was told I would not be changed more not happy at allrobin W.
I was not happy that the rate charged was for a 4 day period, and no refund for returning after just 2 days. I would think there would be a daily rate charged versus a 4 day rate with no allowance for less time needed.Pat K.
The owner was very personableJODY J.
Hours were wrong. The place was not open when I was scheduled to pick up my trailer. When I called the number on the door, the person who answered was pretty rude and sounded frustrated that I was calling. Finally got my trailer about 45 minutes later. My boyfriend and I were not happy with this place at all.Elize M.
The service of the girl who attended us at the premises, is an excellent person, very kind, very professional, helped us with the vehicle that we really need to not spend so much money. I am much more than grateful for the service of her personally, and I help her with the man who accompanied her to install the trailer towing car to reach the state of Florida. They need more people like them in their premises so that they never get a bad reputation anywhere in the United States of America. Do not name, but I want her to be able to read and I am eternally grateful ...minguel R.