This location is a general store. I had to wait for every grocery customer to be served in order to return the truck despite there being three people behind the counter. The woman who served me attempted to charge me 73.20 fuel despite me having filled the truck back to its original value. If you agree to be a U-Haul partner then do it right
David W
Airport General Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint John, NB E2N1C5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Had a I-haul book at a different location and the lady was not very nice and very rude was not happy with the way she treated me
Sylvia BEmployee on the counter requires more training on how to accept a return . we had to go to 2 other staff including someone to unlock the uhaul tablet so they could check in the truck.
Glen LThe service was very good no need to change anything.
Leonard COur time was 9 am. We did not get the truck until 9:45 as the person working had no idea if they even rented u-hauls anymore. Had no idea how to process it. Had to call someone else in. The sliding door was frozen shut. Took us 20 minutes to get it open. When we returned the truck, the girl was very rude and made us feel like we were an inconvenience. Will never rent again nor recommend from this location. Horrible service.
Robert M