staff were very friendly, but not knowledgeable about the rental.Jeff N.
Airport General Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Saint John, NB E2N1C5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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Picked up a 26ft truck and it had a service engine light on, called the area manager and was told to bring the truck to a tire place so they could check the code. After wasting a couple hours of my morning the truck had to be replaced, I was told to drive the truck 20 mins away for a replacement. Once I got the replacement it too had a check engine light on! They checked the code and tried to fix something but the light was still on. They told me this was the only truck they had and assured me it would make it to Toronto from NB . Since my house was closing the next day I had no choice but to trust them and since my day was already half gone I took the truck. Now I did make it to Toronto but the check engine light was on the whole way and more then half my day was gone changing trucks and basically working for uhaul to fix the truck. I believe this is horrible customer service to be making you clients run around with a broken truck Not happy!Joseph M.
The truck was filthy, if we are expected to return it clean it should come to us clean, there was mud in the front of the vehicle. Water bottle behind driver's seatCatherine M.
The original location I was suppose to get my uhaul gave my uhaul away, even though I booked a month in advance, So I hard to settle for a smaller uhaul at this location. I really think you should talk to the people at your millidge ave location cause there was multiple people leaving at the same time as us cause this location gave their u haul away.Ian H.
We were charge for a utility dolly and 6 covers which we did not rent. When I called the pick up location they told me they couldn't refund me.Chantal C.