Lot not plowed. Got stuck. Had to find and pay someone $100 to even get in.Bill B.
Portland Street Service Center
(U-Haul Neighborhood Dealer)
Saint Johnsbury, VT 05819
- Mon–Fri8 am–5 pm
- Saturday8:30 am–12 pm
Special Operating Hours
- 7/3/2023 - 7/4/2023: Closed
- 7/14/2023: Closed
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Saint Johnsbury, VT 05819
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- 4.0 Average Customer Rating
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Mike (he never said ?) at Portland Street Service Center has very poor communication skills â€” barely speaks. Location is dingy and run down. After a few brisk grunts for information, he handed me the keys and pointed to the truck. After seeing there was evidence of previous damage, I returned inside within 2 minutes to show it to him, but he was nowhere to be found â€” he had driven off on an errand. His helper was nice, and we both took photos.Brad V.
At this location, ONLY ONE PERSON was able to process our UHaul pickup, and he was absent for over 45 minutes when we were trying to get the truck, and had a schedule to keep. We have used three other UHaul outlets relatively near to us, and they each seemed to have someone at the desk who could process the pickup, so waiting was minimal. Of course, if this is the only outlet with the equipment available, I would use it again, and recommend to others. Other than this issue, I have no complaints with them.Bruce W.
When I reserved at my location, which I picked there but gat a call to puck up further away and wasn't impressed with that. But all worked out.Shelley M.
The man we talked to there was rude and uninviting. It made me wish I had driven the extra 20 miles just to not have to deal with him.Marsha M.