They noted the straps said it needed new staps
BRADBURY B
Portland Street Service Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Johnsbury, VT 05819
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Communication was extremely poor from U Haul. I told the representative that we would not be picking up the tow dolly until the afternoon, but when we arrived at the location to pick it up, the business was closed. We were never told they closed at noon. The owner was there and did let us in and completed the rental, but was very annoyed with us for not coming before noontime when he closes, and it was also very hard to find a place to park because his whole yard was full of unused vehicles that had not been plowed or moved all winter. He told us the U Haul website had been down all day and he would not be able to rent to us if he could not connect. Fortunately, he was able to get on soon after we got there, and we were able to pick up the dolly. It was a very unpleasant experience.
nancy hIt wasn't entirely clear where to park the truck - challenging when you are driving the vehicle into the lot with a lot of snow.
KRISTA LBe nice and understanding that not everyone knows exactly what to do. I arrived just before closing and they were rude. I dropped it off just before closing the older gentlemen. Just walked away inside closed the door so I put the keys in the box cause I had no instructions from either one of what to do. I know I arrived right before closing but their was no need to treat me like shit and add to a already stress time. Saying I didn't return the truck til this morning is bullshit
LORI CI did not receive either of the two dolly’s I ordered (and have thus far paid for). Hoping to receive my requested refund for that, but otherwise a clean truck and easy pickup
Alejandra G