I have never been to a UHaul location that had sufficient workers. They are always severely understaffed with horribly long lines and phones ringing off the hook. Which was the case here, but thankfully I was first in line! :) I was also sad that I didn't get the furniture cart I requested. (Low on equipment) That being said, the store is always clean, orderly and the workers are always very nice!NOEL P.
Moving Truck Rental in Saint Paul, MN at 7th Street Storage
(U-Haul Neighborhood Dealer)
Saint Paul, MN 55116
Services at this Location:
- Mon-Sat: 9 am - 5 pm
- Sun: 10 am - 2 pm
Special Operating Hours
- 7/3/2021: 9:00 am - 4:30 pm
- 7/4/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Saint Paul, MN 55116
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Horrible service, still no billMIQUEL B.
staff were unavailable by phone due to heavy demand - more staff may be needed at high traffic times.ALLAN M.
Great and honest customer service! ThanksPETER W.
Very competent and friendly staff.CHERYL D.
Hard to find using google maps. Try updating your info.JOSEPH H.
Check in on the app was easy. We talked to the lady cleaning the trucks. She was very friendly and helpful. Thank you!Sara L.
Great women working the front desk! Very helpful.John A.
Keep it up , of course I was used this place before . Thanks for your service. Fekadu BFEKADU B.
Becky (I think that was her name?!) Was AWESOME!! Excellent customer service!!! Overall great experience!Siobhan W.
I was overcharged. The code I was given to return the truck after hours did not work so I had to return later in the day and cancel work appts.MELISSA M.
The messaging at location was contradictory. Message at side entrance (where all the trucks were visible) said to drop off at front entrance. Message at front entrance said to drop off at side - which was secured behind gate with no ability to open. I ended up leaving truck in a drop off lot across the street- but no signs or messaging indicated that was what needed to be done.Nathan O.
I love the new mobile pick-up and drop-off option.Gregory S.
The checking out of a vehicle needs to be quicker when in person. I did everything on line and it still room 20 minutes to checkout. The on line return did not work for me at all. Even though my location setting was on it could not determine my location.Mark S.
Everything is great keep upMillion Z.
I would recommend this location but not U-Haul.CORY C.
We called ahead because we knew we would be returning after hours. Being familiar with the location, I knew they would want the trailer behind a gate. The representative that we spoke with ensured us that we would get a code in the check in process to get in the gated area. After driving for 16 hours, we went to return the trailer after unloading. We never got a gate code and couldn't get in to drop off the trailer. I tried calling U-Haul 1-800 for assistance but they did not answer (spent more than 30 minutes on hold before I gave up). I drove home and kept the trailer overnight. I returned the trailer the next day and when I called to get a code, was given the same information about the â€œembedded codeâ€ and that I just missed it. I talked to the representative down in the gated area and she was less than apologetic for the inconvenience. Would not recommend this location.Martin B.
No issues. The staff was very personable and efficient.ANTHONY S.
Have proper communication with 3rd party websites that book reservations. That way the Uhaul is ready before I get there..instead i had to sit and wait in the car in the rain for almost 30 mins while it was being cleaned. I am paying by the hour so i should have been given that time back.ALISSA C.
Great job. Online scheduling works great. Customer service is wonderful.DAIN N.
The wait to get my vehicle was much longer than expected. It seemed that the employee was new and was having a lot of challenges. She was very nice and very apologetic though. However, my biggest frustration was that most of the information that was asked at the facility was already entered on-line. I think it's frustrating when systems do that--don't waste my time on-line if you're going to make me complete it again when I pick up.KIMBERLEY B.
staff was friendly and helpful no problems returning truckCYRIL K.
There's nothing bad to say about this location and the ladies here are so nice. I recommend going inside to get your equipment instead of going through online process. It's much faster and easier.GERARDO A.
Drop off process very confusing. Sign indicated drop off in nearby location and to refer to the U-Haul app, but app did not provide code to access gated lot where key drop box was located BEHIND the dense. Instructions need to be much more clear for after hours drop off.Tom R.
The ladies we worked with were just terrific!joseph J.