Transitioning me from an in person check out to an online experience without fore knowledge was not a pleasant experience. Being told that I would need significant contacts to prove my identity caused serious distress that made the whole process more difficult. I never once spoke to a person at uhaul and the whole experience was demoralizing and dehumanizing.
Bailey V
Rice St Tobacco Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saint Paul, MN 55117
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Truck smelled like cigarettes and weed, had butts all over counsel, tin foil on the floor and meth in the center counsel, disgusting.
BRIAN MDon’t recommend. Hidden fees charging over 300 for a 2 day rental that outrageous.
JERAMIAH CThere was broken glass all over the inside of the initial truck I rented, I went back in to inform the agent and he said "oh we know, it's okay". We had to press him to get a different truck so we did not have to sit on broken glass. I paid extra money for moving pads, and did not receive them. I would like a refund for that portion. Horrible experience, will certainly be going elsewhere for my next move.
Lauren VThe location was a sketchy tobacco job in a bad neighborhood. There was no customer service and our rental was not there. He told us to call customer service to find a new truck and did nothing to help. When I asked about the one truck that was on location he said we could have it, but it would cost more.
KAELA M