YOUR DATA SYSTEM SUCKS -- MAKING EVERYONE YOU COLLABORATE WITH LOOK LIKE FOOLS. I WAITED 1.5 hours for a car because your system did not work as it was supposed to and no cars moved... This is the 3rd time it happens to my family in about a year.
Henrik T
Stop N Save
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Salem, MA 01970
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Verified Customer Reviews
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How U-Haul Reviews WorkHow u charging me after I return and say I’m all set but next day try to charge my card
Marvin BJust the drop off I didn’t have the app like I had when I rented a van 3 weeks ago. But everything turned out great as usual. Very simple
bruce mConsidering I was moving across the country, I reserved ahead of time a 3-4 bedroom storage unit waiting for me that would fit my belongings. Not only was this not true, I have 2 separate units on different floors in entirely separate buildings. This required extra time for my movers WHEN they showed up to empty my U-Haul truck. I was on a strict schedule with returning vehicles, and catching a flight and my experience was absolutely horrific.
HANNAH JThis was not the original location for my pickup, so I am thankful for them accommodating me. However, the original location, Danvers on Newbury St, could not accommodate my rental, and I had to go an hour out of my way to complete the rental. I am wholly dissatisfied with the failure to deliver, and given that the alternate location was a gas station, I could not speak to anyone about this. This also added an extra 20 miles to my rental, which affected my budget.
Matt G