Easy process. Clerk at station was extremely helpful. Overall smooth and stress free process.
Jose M
Stop N Save
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salem, MA 01970
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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The interior and windows were so dirty I took it home and cleaned it myself. There was a warning light on the whole time saying the power steering needed to be serviced. The total cost and fees of about $450 were so far beyond the initial charges of about $78 at time of reservation as to be incredibly misleading. The pickup and drop off thru the U-Haul app was slow and time consuming. I would not rent with U-Haul again.
David RI reserved in Danvers because it was near my home, but Uhaul made me drive to Salem to get the truck. The Salem agent gave me insurance coverage without asking for my consent.
Kenneth NRepurchased blankets not in truck- was told to pick them up a mile away, that U-Haul was very rude and I had to do a whole new contract for $10 and pay again, scan license etc.
Joel HThe trailer hitch was totally rusty and it didn't fit snuggly on the car hitch we had to drive slowly and carefully 1.5 miles to the U-Haul place in Salem at 43 Jefferson Ave where they replaced the chains and hitch mechanism. The person at Canal St. did not know what was going on and I had to use her cell phone to connect with her husband who was not there and he virtually checked in. Noone was there to help us put the trailer on our car to make sure it was secure. Furthermore, I had originally requested a site in East Gloucester, MA to pick up the trailer that was 10 minutes away from where we were staying, but I was told to go to the 200 Canal St. site to pick up. This added one hour to our morning of picking up the trailer.
Abby G