The staff were very unprepared for me when I came in to get and return my rental. They made refill out paperwork to get the rental that I had done ahead of time online and then signed me up for additional coverage and charges without informing me
Michaela N
Stop N Save
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salem, MA 01970
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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This was just a quick drop off trip. We were there for only a minute so I can only say that it was just fine for what our business was there.
Derek PI use UHaul frequently but a different location. If I need to use this location again, I will go to a different rental service.
Christopher CI HAVE BEEN OVERCHARGED AND NO ONE TO CONTACT, SLEAZY ORGANIZATION AND THE SOCIAL MEDIA WILL BE AWARE THAT THIS IS NOT THE PLACE TO USE FOR A VAN RENTAL! STAY AWAAY FROM UHAUL
Kara BI added a dolly but it was not in the truck when I obtained it. The U Haul was nice and did the job but there was a bit of trash left over from the last renter. It wasn’t a whole lot but it was there. Despite all this I would recommend to a friend. And had a good experience overall. Luis A. from the Jefferson St. location was also very helpful with my online order. He had a great attitude and was able to get me in and out in no time. Even helping recommend some mattress covers so I didn’t get my bed dirty throughout the move. I would definitely visit this location again just to be helped by him in the future. He had a great positive attitude that radiated throughout the store and made my experience a great one.
Christian L