I added a dolly but it was not in the truck when I obtained it. The U Haul was nice and did the job but there was a bit of trash left over from the last renter. It wasn’t a whole lot but it was there. Despite all this I would recommend to a friend. And had a good experience overall. Luis A. from the Jefferson St. location was also very helpful with my online order. He had a great attitude and was able to get me in and out in no time. Even helping recommend some mattress covers so I didn’t get my bed dirty throughout the move. I would definitely visit this location again just to be helped by him in the future. He had a great positive attitude that radiated throughout the store and made my experience a great one.
Christian L
Stop N Save
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salem, MA 01970
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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not a true UHaul location. There was no one to help attach trailer. It took over an hour to get the trailer because this is a gas station with one attendant.
jerry cNot clean, not helpful, rude,
STEVEN HEasy process. Clerk at station was extremely helpful. Overall smooth and stress free process.
Jose MThe interior and windows were so dirty I took it home and cleaned it myself. There was a warning light on the whole time saying the power steering needed to be serviced. The total cost and fees of about $450 were so far beyond the initial charges of about $78 at time of reservation as to be incredibly misleading. The pickup and drop off thru the U-Haul app was slow and time consuming. I would not rent with U-Haul again.
David R