While renting the vehicle was fairly simple and the service was good. It is very disappointing that the rentals are no-longer set at a 24 hour period which then forces one to rent for an additional day. So basically what I've learned from this experience is to rent it first thing in the AM in order to get the maximum use of rental. I should probably alert folks through social media so they too won't get stuck having to rent an extra day. Otherwise the service was good but, could have been excellent if not for the extra day rental. Don't get me wrong, U-haul has been a beneficial service to me and one i will most likely continue to use in the future.
DAVID D
Galaxy Party Supply
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salinas, CA 93901
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Customer Reviews
- 4.0 Average Customer Rating
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Customer service great!
Thomas MThe staff was professional and very helpful for me and it was a great experience
Kristin CDirty and charged me for safe move.
Caleb NStop charging for mileage if the customer has to refill the fuel used. It's a scam
Timothy L