Wasn't really sure the exact location to drop the truck off when I returned it. But once I found where the other trucks were parked, I was OK. Didn't like the extra $20 charge for the key drop though since I didn't use the app.Steven O.
The Storage Center
(U-Haul Neighborhood Dealer)
Salisbury, MD 21801
- Mon–Fri9 am–5 pm
- Saturday9 am–2 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Salisbury, MD 21801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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Clare was great and very helpful.Jayme M.
Everything went great. Clean and professional looking facility. Kelly checked us in....she recognized the error on the fuel billing and immediately fixed it. I highly recommend this facility in SalisburyDavid D.
Give the vehicles with a full tank of fuel and insure it is full coming back. I don't know what 9/16 of a tank is.Hillmon J.
My rating for the return process is NOT due to the Storage Center on Culver Road. The rating is attributed to U-Haul and the extreme difficulty the return process was. This is 100% due to U-Haul changing the return location for my truck. I requested a return with After Hours drop off which The Storage Center provides. U-Haul without explanation changed the return to the Journey Enterprises location on Lemmon Hill. We arrived to Journey to find the facility closed, the drop off lot to park the truck locked up and the key drop box located within the locked fence area. Also no signage this was a U-Haul location. Only evidence was the small sign on the key drop box. We then attempted to change the return location online to The Storage Center on Culver Road, but U-Haul system would not allow the change. We called U-Haul 3 times and after holding for 50 minutes finally reached an agent. She initially explained she was not able to change the location and I would need to return the next day when Journey Enterprise location was open. This was not possible as we lice over 2 hours away. She was then able to make the change. Please note the agent was very helpful and professional. The problem was the U-Haul decision to change the return location and not allowing me to correct it to the location on my original confirmation.David D.