The staff were too busy to help and told us to do it online, they did not mention it had to be done on site and told use to use the drop off link which we couldn’t find!! Turn out they should have said to use the contract#. With at least 6-8 called to various people, they finally acknowledged the drop off and closed the file 4 days later. I still have U-Haul staff calling days later to ask if I was going to drop off the truck! Crazy!! Most of the staff on the phone were really good to deal with however. They were trying to help. The person at the site could have saved us a lot of time and worry. Moving is stressful enough.
Kimberly K
Aviator RV And Self Storage Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Salmon Arm, BC V1E1X9
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The computer was offline, so getting registered took quite a while.
Trent DWas after hours and was unable to communicate with drop off location.
DONALD CHave head office fix their computer system
FREDERIC SEmployee wrote my name down in book for a trailer rental, however he forgot to book it online. When I showed up 5 days later, I was told there is no railer for me. Forest called all the dealers in a 200km radius and no one had a trailer. He had one that was there ,but booked for a holiday Monday, Forest let me have that one. Thank you for that. He told me I needed to book 2 days though, instead of 1, and at that point it was all I could do to get my daughter moved. I am very glad he had that one there, otherwise it would have really put my daughter in a bad place, as she had to move and be at work.
DARWIN D