Not clean and rude customer service. The owner asked me to bring the dolly and take all the picture and message to her personal number cause she had only one employee and they were busy being behind the register. She told she is doing this as a service to community and I can go to another U-Haul 30 miles down if I don’t want to help her with her U-Haul. Used foul language through the conversation.
DINESH J
Perrin Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Antonio, TX 78217
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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NICHOLAS KAC went out. No response from customer service.
RONALD ASweep out the trailer. Habe the tires properly inflated. (They were 32/35 psi vs. spec of 50 psi.) Didn't receive check-in e-mails the guy there sent me until the next day (and received e-mails and texts from others throughout the process).
David BHard to get to, awful part of town- homeless in the parking lot. Whole experience left a lot to be desired. Made all reservations in advance through the app and pre-planned everything- despite this the location changed twice due to “equipment unavailability” despite it being okay during my reservation, when I arrived, the app showed a reservation but then said there was no equipment available, luckily a clerk was there at the “gas station” - but still they had trouble finding my reservation. Once found, all of my pre-entered information (insurance, my license, my other contact info) all had to be redone. The check out and check in were not self explanatory and the app sucked. Nothing saved me time. Not a great experience.
CHRISTIAN S