After a small misunderstanding and a call to the manager, everything was fine. This is about the 3rd or 4th time we've used this location.
Moving Truck Rental in San Antonio, TX at U-Haul of Vance Jackson
Moving to or from San Antonio, TX 78230? Get FREE truck rental rate quotes at U-Haul of Vance Jackson.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul of Vance Jackson
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from San Antonio, TX.
Cargo vans and pickup truck rentals in San Antonio, TX
U-Haul cargo van rentals and pickup trucks in San Antonio, TX are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in San Antonio, TX 78230. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
She was extremely rude. Hopped into our car without asking. Didn't hook the trailer up. Didn't have any tools to help get the trailer ready. There was trash in the trailer that she didn't take out. She LOUDLY complained about us being a pain in the ass the whomever she was talking to on the phone because she â€œcouldn't get to the bankâ€ by 11:30. She was awful and I don't believe she should be a uhaul dealer.
Very well mannered and attentive gentleman that work there.
Employee was prompt, courteous and knowledgeable. Exactly what I want when working with company. Thank you.
The mileage I use was 80 miles and they were charging me 129 miles. they also quoted me a 17' truck for $ 29 and when I went to return it they said it was $39 a day. Lack of comunicatiin. They helped me out but after 2 hours of my time. Never again am I using u-Haul.
The gentleman was kind and very helpful .
Appreciated the 24/7 drop off option
The staff was very helpful. They made my pickup and especially my return very seamless.
Maintain your posted hours.
When I received the uhaul truck the odometer read a different number than was on the contract. Vehicle information should be double checked to ensure customers are charged accurate prices for mileage. Had I not checked prior the mileage prior to leaving and the contract details when it was returned I would have been billed over a 16 mi difference, and fortunately the check in representative credited me to reflect the actual mileage done
Very Professional I will use you Again!!
Fast check out. The gentleman was very helpful.
The customer service was decent. It was the actual poor maintenance on the vehicle that was very horrible and unacceptable. I could not go past 35mph with out the whole cab shaking and trembling not to mention I had to drive 40 miles away then back another 40 miles to drop off the truck. It was a very unpleasant drive, I also mentioned the problem to the location where I got the truck from only for them to tell me to call the 1-800 number. If I could give this raining no stars I would.
The staff were very knowledgeable and met my needs.
I am horrible at backing up a trailer. I needed help returning it and if it weren't for the help of a stranger, I would have had to leave it in the middle of the parking lot. This store has a really difficult location/set up.
Teach your employees a little about Customer Service
I Would probably have to say. For them to continue given the best customer service
For this location....just keep doing what you are doing
I have leased equipment from same location in the past and they have always had the equipment ready and without issues. Employees are very eager to help as soon as you arrive.
The staff was professional and friendly. They seemed more than qualified to assist with any of my needs
No complaints whatsoever. The staff inside the office and outside return area were all very friendly professional and helpful. I appreciated that so much. My move was exceptionally smooth thanks to them:)
I overfilled the tank by 3/4 of a tank. It required only 1/4 but I brought it back full. I had allotted for a certain amount of miles, more than enough to cover the full move but when I dropped off the truck I was told that I went over the miles. The cost was approx $4 or something but the gas alone was over $25. He looked at me and said, "you went over but it's okay I will take care of it" ... of course you will, I just gave you $25 in gas. I found it both annoying and condescending. I wouldn't have gone over the miles if they had been input properly as requested when I picked up the truck. Giving that $4 'discount'; is the least he could do since I gave him $25 in gas. I should've been given a refund based on the gas requirement differential. SMH. Not impressed and sort of annoyed.
I never spoke to anyone at the Vance Jackson location. I returned the U-Haul through the online service.
Just be sure to give customer correct info. I did not get a truck with a full tank, yet they said tank was full. Truck only had half a tank when I got it. I called immediately after I left the location and told Carlos, the manager about it but apparently he didn't even make a note. Upon return, I was told I was supposed to turn truck in with a full tank of gas. Good thing, I took a photo.
Road & Parking lot was a bit rough.