Trailer Rental & Towing in San Antonio, TX at U-Haul of Vance Jackson

2206 reviews

2566 NW Loop 410   San Antonio, TX 78230
(@ Vance Jackson and IH410 )

(210) 349-8023

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(210) 349-8023

2566 NW Loop 410
San Antonio, TX 78230
(@ Vance Jackson and IH410 )

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • Free towing inspection
  • 24 hour customer return
Adaptive reuse location
Trailer Rentals

One-Way and In-Town Local Rentals in San Antonio, TX 78230

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Building Icon
    History

    We have an adaptive reuse program to better the enviroment!

Customer Reviews

Average Customer Rating

2206 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

The original truck wipers were not working so they had to find another trebuchet for me.. did a great job. Thank you

Evelyn G. 
Rating:
3.0

The uhaul was not clean when we picked up. The reservation was pushed back 6 1/2 hours which was extremely inconvenient.

VICTORIA L. 
Rating:
5.0

The guy who picked up my order with the african/perhaps jamaican accent got me out of there super quick. Hes the best.

Gerritt R. 
Rating:
5.0

The staff there is amazing - top notch customer service from all!

ANTONIO D. 
Rating:
5.0

Christopher, helped me even before the store opened . He is a great employee I must recommend him and the store is one of the best in San Antonio!.

CRAIG W. 
Rating:
5.0

nothing system works

Joseph C. 
Rating:
5.0

Good customer service. Made us feel appreciated.

STEPHEN H. 
Rating:
2.0

I was supposed to pick up my equipment on De Zavala location. They did not have it there and I was not told so until my pick up time. I called U Haul number they provided me with multiple times but no one picked up. Somehow I was switched to Vance Jackson location without asking me. I called the location and spoke with Jacob. I told him that I needed my rental changed to one day which he refused to do. Additionally, I asked for a discount to compensate for the extra distance to pick up the equipment. He additionally refused this request. The gentleman who checked out the equipment was helpful.

SOULEYMANE D. 
Rating:
2.0

This was my 4th location before someone would accept my return. On hold for 30 minutes before a customer service representative answered then transferred me and on hold for another 10. Worst experience of my life. When dropping off, I was the only person there. Guy said he would meet me out back to remove trailer. Then I waited 10 minutes and he never showed. I went back in and he was waiting on other customers instead of finishing with me. Horrible experience after 3 previous stops. I ended up undoing everything then some other guy came and lifted it up off my car. Uhaul is terrible. I will look into other means next time.

keith D. 
Rating:
4.0

This was a nice easy process, and very quick.... when returning my rental took a lot longer for no reason, there was no one ahead of me, I think the employee was just a bit confused

Joanne B. 
Rating:
4.0

Easy to reserve online and quick checkout and check in.

James G. 
Rating:
3.0

The location was fine but I will never rent from Uhaul again...

Tony P. 
Rating:
5.0

We have used this place multiple times and have had no problems. Very efficient for a small piece of property. Recommend.

Louis S. 
Rating:
5.0

I have done business with U-Haul for over 40 years, 25 of those years with this location. Their business model is [now] amazing! Their use of technology is great AND the employees all seem like they enjoy their jobs. There is no chant “my pleasure”, the pleasant interaction is genuine!

Deoborah H. 
Rating:
4.0

All went smoothly. Will definitely use again...

Corey L. 
Rating:
5.0

Noting

Dora E. 
Rating:
5.0

Have more counter help on hand. One person is not enough.

ARTURO C R. 
Rating:
5.0

smartphone based rental needs an actual uhaul app. would improve the self-check process, eliminate website confusion. employees working in the store very knowledgeful, efficient, and helpful. great location for a uhaul. keep up the good business and thank you

MICHAEL K. 
Rating:
5.0

All U haul employees were very helpful and informative.

KATHLEEN L. 
Rating:
4.0

Well organized helpful staff

Joseph C. 
Rating:
4.0

Maybe have a no smoking rule, the van I rented was clean but smelt like cigarettes very strongly and all of my belongings smelt

samantha W. 
Rating:
5.0

Great team, they just need more help!

JOSEPH T. 
Rating:
5.0

Those individuals that help me were very professional, courteous, and very helpful. Thank you so much

martha S. 
Rating:
5.0

You guys were great! We wanted to move my mother out of state but weren't able to because she was stuck in the hospital. We had a trailer for several days but only charged us for 1 day after we explained the situation. Best service I've had at a uhaul!

JOSEPH U. 
Rating:
4.0

Notta

Joseph C. 
No reviews have been submitted for this location.

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