The van retrieval process was quite frustrating. Using the app and not understanding what was being asked to me. As well as having to have three people who know me verify that they know me in order for the rental to be OK with an out-of-state license seemed a little excessive. Especially when you already have my credit card and a valid ID. Aside from that the van was clean and everything worked out well. The two gentlemen who came outside, who apparently worked there during the weekdays were very kind as well..
William S
Iar Livescan
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Bruno, CA 94066
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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When ordering online I chose to check in at the counter. There is no counter. We located a phone number and were able to get a person from a nearby business who helped by placing our check in online. That wasn’t clear on the website. All else was great
Patrick MI’m not a tech savvy individual so I had to call the phone number. Your representative Dante was a big help and was able to guide me through the process of getting my UHaul. This location is not a typical store, you will have to use mobile app and create account to make process easier. Overall, I was please to use UHaul and will continue in future.
Anthony SIt's just a dirt lot
WILLIAM FHave the vehicle parked so that it can be pictured properly for the app.
Allan D