The UHaul experience I had was truly terrible.Â I booked the UHaul Tuesday, five days before I needed it, to be picked up at the PB location. I was moving and had something to pick up at 5pm. When I got there the cargo van UHaul I had booked wasn't there. The only ones available were larger ones that wouldn't fit in my parking port. I waited an hour while the attendant called UHaul customer service. The woman on the line was incredibly rude, told me she wasn't here to help me, was in a different department and hung up on me. The gas station attendantÂ can verify this.Â After a considerable amount of time, the only option given to me was to uber - again- as I had ubered to the PB location to pick it up - to the Linda Vista location which is miles away. Once I ubered there I picked it up but had missed my 5pm pick up, so lost out on that completely, which was one of the reasons I had booked the UHaul in the first place. I was also told that to drop off the UHaul at the PB location would cost me extra, so I had to go out of my way, add miles - which put me over 100 miles- and took tile out of my contract to drop it back, and get another uber all the way home.Â When I went to pay the balance there was a $50 charge ADDED to the bill. The attendant at Linda Vista had to override this charge, as I had been told it was to be deducted as the van I ordered wasn't available. I had such a terrible experience I would absolutely not recommend UHaul to anyone.Â
Moving Truck Rental in San Diego, CA at Minit Mart Market
Moving to or from San Diego, CA 92111? Get FREE truck rental rate quotes at Minit Mart Market.
Get FREE moving truck, pickup truck and cargo van rental quotes at Minit Mart Market
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from San Diego, CA.
Cargo vans and pickup truck rentals in San Diego, CA
U-Haul cargo van rentals and pickup trucks in San Diego, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in San Diego, CA 92111. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I always rent from this location
Computer system was slow, took the check out process longer than normal. Check in was good.
Service was slow and inefficient. Clerk stated helping me, than switched to other customers and started ARRANGING ITEMS ON SHELF before finishing my checkout.
Location was good and very convenient. Staff was pleasant and knowledgeable. Actual rental time of use was not accurate at pickup due to issue with Uhaul site. Was unable to upload photos at beginning of rental or return. Again, staff was quick to assist making the overall experience quick and easy. Will contact location directly for future rental.
No issues at this location. Quick and easy.
Very nice. Helped out although my other reservation did not want to accept my truck because it was too big. Why would you give me the option to reserve it if you're not going to let me turn it in? Although this place was very helpful and kind.
The truck was parked in an area that was very hard to back out of, the worker was not able to really answer any questions I had, and the right passenger side mirror was broken making it even more difficult to back the uhual out of the difficult parking spot.
Owner was very friendly and nice.
Customer support said I had to upgrade to 15 foot truck because 10ft truck was unavailable. Stated I would not be paying the price for the upgrade. I was charged for it.
I normally do t do this but I'm gonna take my time and tell you guys about my scary experience. The truck I picked up was full of junk.. I checked all parts of the truck but I didn't open the back and check the back when I picked it up, cause I never had any problems with uhual , it was always easy and fast and no problem at all.. BUT NOT THIS TIME.. I called them as soon as I found out the truck was full of tree bushes, and one guy said he acknowledged the problem I had. And When I went to drop of the truck, there was another guy says this is my problem I can't return it until the truck is clear.. And making phone calls and things like that.. I was really scared... it was a sketchy little market run by couple rude guys! Anywho.. make sure to check ALL parts of the truck when you pick it up guys! Cause apparently Sketchy people are using uhaul to make their business nowadays!
I have charged more than I used the Van!!!
The truck was dirty inside and out. The truck should be fully wiped down between people. The inside cab looked like it had never been wiped down. The back had a lot of black debris. Especially with the COVID situation,I would think that you would want to make sure things were extra clean. Disappointed in the cleanliness.
Easier drop box and earlier review for customer of exactly what steps are included in online checkin
Friendly, Courteous clerk
It is a little hard to find the first time there. The girl who worked the counter was very friendly.
Customer service a big A+, the truck was ready and very clean.
Took a long time getting truck Because of customers Buying things at liquid store.
Well it took over an hour to get a truck. The clerk was so busy and the link he sent me to photo copy my CDL would not go through. Then a 2nd clerk appeared thank God, she seemed to be more familiar with the process, then I got my receipt and my vehicle, hallelujah so I thought. The truck had been vandalized, their was no liesence plate. And upon further investigating the cab had graffiti all on the dash. They gave me another truck and finally if was off to move. The txt to evaluate the truck expired before I had a chance to use it. I called Uhaul and asked for another link. That failed to go through as well. Over all I made this nightmare a pleasant dream. Kudos to the female who swooped in and saved me from throwing in the who deal
Truck was muddy in the cabin and outside. Staff did not accompany me before pick up and after drop off. Convenient location but I had some expectation about friendliness of the staff, also could be more helpful I have been charged dolly and blankets which were sealed and not used. Good thing I looked closely at the bill before I left. Still waiting on that refund of $5 each. Not super professional.
The location was fine. It's located inside the Mini Mart in Linda Vista. The associates were also only okay. They didn't really help me bring the dolly and the blankets to the truck and just told me to go to the back and get the truck. They also did not inspect the truck with me. However, they were nice and the pick-up process was pretty quick. I'd say if you're a woman, go with a guy.
Truck had a mechanical issue but the representative handled everything very well.
Great customer service