Moving Truck Rental in San Francisco, CA at U-Haul Downtown Box Store
Moving to or from San Francisco CA 94103? Get FREE truck rental rate quotes at U-Haul Downtown Box Store.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Downtown Box Store
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from San Francisco, CA.
Cargo vans and pickup truck rentals in San Francisco, CA
U-Haul cargo van rentals and pickup trucks in San Francisco, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in San Francisco CA 94103. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Nyssa B. on
The person who handled my reservation was so professional, efficient & polite. I wasn't sure how things would go since my last U-Haul experience a couple years ago in Belmont, CA was not so positive, but this location on Valencia is really great! I appreciate the helpful, kind service. I'm sure it's not easy working in a location where you get a lot of super rich / demanding customers coming in treating people poorly (I saw one or two while there) so the friendliness is doubly appreciated. I will definitely be visiting this location again! thanks!!
tomas m. on
Nothing. You are doing right.
Andres C. on
I did not know where to drop off the truck so I just parked in the closest spot (handicap). The personnel was very helpful and handled it perfectly, but maybe having signs directing truck drop offs to the appropriate spots would be helpful and can help out the personnel.
Matthew S. on
Everything was perfect for a short in town move. Staff were extremely courteous.
John G. on
The staff is extremely helpful but my frustrations were around it being 'mandatory' to use the online portal to rent my vehicle. I understand how this is helpful when a U-Haul vehicle is parked at a place where there isn't a brick and mortar store, but to insist that I use the portal on my phone when i'm at an actual U-Haul store is a waste of time. I walked in to rent a van, gave the employee my license and credit card and was instructed to then use my phone to log in and do everything else. After reviewing the van for damage and sending a pic of my credit card then sending a pic of my license (I already showed them to the employee) I had to go back inside of the store to get the keys to get into the vehicle and take a pic of the milage. I rent a van fairly frequently for business and most likely will look for another option as I simply don't have the added time to waste. I was told it was mandatory to have all customers go through the portal to complete their rentals. I see no reason why this process which took me about 15 min and is "mandatory" is necessary when there were three empolyees available and it used to only take me 5 min when I did my pre-order online before showing up to the store. As I already mentioned, the staff was great and clearly doing what was asked of them. My frustration was with the slowing of the process whiich resulted in poor customer service, in my opion.
Alana H. on
Nothing- they were incredibly helpful and kind!
Richard L. on
Get your self-service app fixed. Great idea, but needs to work better.
Kevin O. on
The staff is incredible there!!! Always a pleasure doing business with them!
Spencer W. on
Your app / check in process sucks.
JOAN M. on
I was dealing with some time constraints and called to see it someone could assist in expediting the check in as I rent from this location frequently. The manager started but when I arrived there was no customer service at all. It took me 10 minutes to check in and then was given a truck in the back behind another van so I had to wait again. A van was brought up to the check in area for someone elese who hadn't checked in yet but not for me, a repeat client late for a client meeting. POOR customer service.
Aiko C. on
Simplify the check-in process. Eileen was great, friendly, and easy to understand.
Tom C. on
This location is fine and friendly enough. Your policies for verifying individuals is pretty out of step with the industry norm, and is a deterant in terms of considering your company for future use. I’m tech savvy, but your forced check out process with the internet interface sucked and delayed the process by at least 20 minutes. There is a lag dealing with the agent on chat, and it causes confusion. This check out process will likely alienate less tech savvy people even more. Calling 2 people at 7am to confirm i’m Not a crackhead? Way to go on balancing your fraud risk with the customer experience.
Josh Z. on
"Express" check in takes 20+ minutes every time. The call of the alternate contact is pointless and a waste of time. Today they're were four customers waiting for express check in prolongedly. Previous check in method was much faster. Guy in front of me done have anyone and he was still trying to get someone to answer by time I left. Wrong vehicle given to me, and recommendation to Mark vehicle as "no problems" without seeing it is not great advice. Was overcharged $50 for gas and had to call to get corrected. About 45 minutes wasted today. I'm a regular user so it adds up.
Mari A. on
The new self service online is horrible. It took 30 min to pick up the van and I had to share way too much personal information to pick it up. Are your store employees so incompetent that you need people to verify pictures online? The staff could not answer any of my questions and seemed to have no useful knowledge about the online service. I am uncomfortable with the amount of information I had to give about myself and friends in order to rent a van. I will not use uhaul again.
Kim G. on
Perfect seamless transaction. Very helpful staff.
Lee A. on
The strange policy where the attendant can't rent a van to me and requires I use an app outside of the location's property was weird. There seemed to be an underwriter too. That was double weird. I got a truck, so yea! A rental car company might be faster but meh?
william m. on
TERRIBLE NEW SYSTEM. I SPENT OVER AN HOUR CALLING BECAUSE YOU TOLD ME TO PICK IT UP AT A PARK, THEN CHANGED IT TO UHAUL LOCATION. THEN WHEN I GOT THERE, I HAD TO SPEND WAAAAAAY TOOOOOO MUCH TIME TO GET MY KEYS. TERRIBLE NEW SYSTEM.
julio n. on
Very good, helpful, and friendly staff
William F. on
I had to walk through a homeless encampment with needles and trash to get to the truck parking lot. Inside of truck was clean. Out side was dirty and there was no washer fluid in the truck. Staff where very nice and acommidateing. How ever it took me 30 minutes to checkin online through you seven step process. While waiting for the key I watched your staff walk the 3 people a head of me through tall 7 steps. It makes no sense. The worst onboard I have used. It’s long as feels invasive. Your design team should look at other companies and how they onboard Getaround, Uber, Lyft, maven, tour, AUDI on demand, they all have quick painless verification processes. Yours frankly sucks. Having to wait for someone to call two friends is crazy. Two bugs to report about your product. When purschasing a truck online from an iPad you site foes not load the confirmation screen. So I order two trucks thinking the payment did not go through. Secondly your required content boxes are not coded correctly. Several of them don’t tell you what’s missing or why your not allowed to move forward. These are all expected service changes for the circling economy we are living in.
kelly m. on
Front desk staff was excellent. Very helpful, remembered my name, very sweet.
Deborah W. on
Terrible system of checking out the vehicle, the operator couldn't see the pictures right then it took over a half hour to respond, luckily the girl at the counter (owner ) was able to get us checked out to pickup the truck
Sidney S. on
Very friendly staff and very efficient! Thx again.
Jennifer W. on
Self checkout process frustrating and glitchy on an iphone.
Kyle W. on
The all mobile/electronic check-in process was HORRIBLE. I hated it. What if I didn't have a smart phone on me? I already provided all the info online the day before. It was too much, time consuming, redundant, FORCED, and annoying. The workers at the location were nice and great though. I liked them.
Douglas T. on
Nothing, the Uhaul employees were very professional and went the extra mile to help me procure a truck