So handy having pick up at a local location rather than having to go to the depot, but trying to find parking when I returned it was really difficult. Ended up double parking and the store owner (who was delightful!) took it to find parking. Might be worth confirming to customers what their responsibility is here as it stressed me out! Holloway Market owner was so nice and helpful.
Jane E
Halloway Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Francisco, CA 94112
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Customer Reviews
- 4.0 Average Customer Rating
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Staff was helpful but there is no U-Haul sign and it was a bit confusing to find. Maybe add a U-Haul sign outside of the store?
Paolo DVan was not cleaned prior to pickup ( trash in driver cabin, unfinished drink in cup holder, cargo hold was dirty). Requested and paid for a dolly, was not in van upon pickup and location did not have one available.
Alvin HIt's a U-Haul operating out of a convenience store. The owner was helpful and polite and I would certainly rent from here again.
Scott OThe location kinda threw me off. I assumed I was going to drive into a U-Haul lot and somehow I could take the car through some electronic method. After seeing my car parked randomly on the street and not being able to "check out' on the app, I thought I'd go into the store and ask if they guy there could tell me what to do. Well, I actually needed to go in and see him. He was a super nice guy and dropped everything to help me. He was so so nice.
Susan S