The manager went out of his way to accommodate my needs. Helped with the rental process. The vehicles here are well maintained and clean.
Shawn W
Customer Reviews for Halloway Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were great!!
Lisa GNo parking at all. I had to drop off in a tiny driveway and to take the liqueur store employee’s word for taking it from there
CONSTANTINE KI did an approximate of the mileage usage. But I drove way less than I expected. I still got charged for all those miles. Will I get a refund?
Joao CThe owner of this establishment doesn’t even know how to get to uhauls website to check you in when you show up. We have to take his iPad and do the entire process out selves. He then handed us two keys and told us to drive around until we found one of the trucks. We finally found one parked a few blocks away and had to return to give him the key to the second truck. When we returned the truck it took us an hour to find legal parking because it’s located in a residential area with no parking.
RAGHDA KForced me to get insurance even though website I declined. App wouldn’t work. Neighborhood was unsafe. Horrible experience
Danny Neverything went well..
jose mThe company could have provided instructions on how to obtain rental truck the night before instead of the day of reservation. The app did not work when I tried to rent the truck and I wasted an hour trying to speak to somebody on the phone.
FRANK GThe location and personell were amazing, kind and very helpful and there is nothing bad to say about that, however Uhauls' automated system is NOT so good. I just saw the invoice and I was charged $30 for the safe coverage option, but I never opted for that option and I wasn't expecting it to be in the charge.
mircea GThe person was very very helpful! thank you
Unyoung SAttendant not helpful. Parking U-Haul on the street is VERY difficult due to lack of parking in the area!
Joel SEverything was excellent as far as customer service and equipment reliability and store employees. But this area is kind of ghetto.
Hank L