Billed for 12 blankets that were never given. Please speak to Victor at my pick-up location to verify. Also given a gas tank at 5/8ths. Filled to more than that. Please ensure that I am not billed in excess. Many thanksJames C.
Brokaw Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in San Jose, CA 95112
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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The woman who ran the counter and set us up with our truck was very nice, and helpful. She was a pleasure to work with.Mark D.
My truck did not come with the dolly's I have reserved and already paid for. I was still charged for it and had to inconveniently go to another location to get some.Raffney N.
Selected drop off site from website when I did my online one way uhaul booking. When I arrived at the site they informed me that it was not an actual drop off site and they could not accept the vehicle, they only rented out vehicles. Employee suggested it was perhaps a booking error through the uhaul website. Required two additional calls to customer service and another 1.25 hrs before issue resolved. Every customer service agent and also the person at the site were very polite and attempted to help me but it was still frustrating experience especially since I've never had any such issues with uhaul beforeLinda T.
When I called them, they said that they weren't uhaul and that I had the wrong number. However when I showed up they helped me just fineJason P.