I would always get an error message. Customer service on the app helped alot but other than that it was hard to get things done online. Error after error and once I was able to get to the next page nothing much was there so I thought I was done. I wasn't. This happened when I was getting the rental and again after I was returning it.. one page said where to return the keys and nothing else. I returned the keys and saw that I was still under "active" so when I pressed return again after returning the keys it wanted me to take some pics inside the rental
Mariah C
Sunset Lanes
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Marcos, TX 78666
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The guy at the front desk had very rushed instructions. I was confused and had to figure it out myself
Katie HQuick and efficient service
RICHARD Kthe battery stopped working after i had loaded all my items into the uhaul so i had to jump the uhaul because the movers were on a time limit and the uhaul person left at 12pm so had to basically figure it out myself.
Katie LI was charged a retail rate instead of my corporate rate; they gave up my rental, the new rental had a lock on the back that took me hours to sort out- but I still paid for that time. Absolutely terrible experience with the location and uhaul
Carlos T