The owner of the auto shop is extremely rude and nasty. He was extremely inappropriate. He also didn’t even want us to park our car in his lot during the truck rental. Would recommend renting a truck from a different location. Never again… so disappointed and upset with my experience at this San Mateo location.
Sherine E
Auto Experts
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in San Mateo, CA 94403
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I really like the system they have that you help yourself
MARTA UVery good
BO HThere is a business here with open signs but no one is present and attending the location. Any issues and you have to call U-Haul which I did
Kyler CThey gave a 15’ truck to a different customer under my reservation. I was charged for that truck on top of the 10’ truck I reserved. Keep calling and live chatting with no results. They even promised that area manager will call me to resolve the issue and he never called back. Absolutely ridiculous. I have all proves and documents. I will call my bank. Such a shame. I have spent hours to explain, and still they can’t figure it out.
RAY N