It's a rusty old shack and the attendant basically shrugged me off when asked a question because it was after hours. However, if you are walking around the parking lot with a bright orange UHaul shirt on, you should politely help a customer even if it's after hours. The mobile pickup process was very confusing. I wanted to get in and out quickly and it took too long. Also, this location had several orange lock boxes on two different sides of the building. It was very confusing.Christopher P.
eZmissions com Sandy Springs
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Sandy Springs, GA 30328
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Corey your customer service representative was fantastic. He provided me with a nice clean truck and found me a dolly to use. Thank God, because all of the Dollie's at the storage place were unavailable. I use this location every time that I rent a U-Haul truck, because I know that I'm in good hands.HARRIET H.
The staff was super friendly and quick to get into the vehicle. He explained everything very well and made sure I was satisfied before I left. I was impressed with their service.Alex R.
The gentleman that processed my order and loaded the trailer in my truck clearly knew what he was doing. But he just needs to sharpen his customer service skills - he comes off brash and like he is doing the customer a favor. As a business owner I would be providing him lessons in how to professional speak to customers and that the customer is always right.Norbert C.
There was no gas in the truck, even though the contract said there was 1/4 gas. The truck was not even at the location. I had to wait for the truck which delayed my move. There were not any dollies at the location. I reserved three. I had to go to another location for dollies further delaying my move. This location is unprofessional and unorganized and doesn't care about a positive customer experience. When addressing an employee about my concerns, his response is I just work here. I am not interested in using the U-Haul again letting alone going to this location.Marissa C.