The u haul app did not work well making the pickup and dropoff experience difficult. Truck milage at pick was higher than app thought and the gas was lower than the app thought. Luckily I noticed and corrected these, as both would have resulted in me being overcharged. It was also unclear from the reservation process on the app that the 10' truck would not have a ramp, which prevented the truck from doing all I needed it to. Overall bad experience.
Jacob R
AAMCO Transmissions
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Barbara, CA 93101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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they messed things up pretty well.
Steven BBest condition U-Haul vehicle I used in years!
SPENCER SMy rented equipment was not available as guaranteed. The customer rep that helped me was awesome but it was still frustrating to not have the equipment expected.
Dominic HCheck in process through the app time consuming. Ordered 2 furniture dollies there were none. Why bother renting to the when you don’t have the equipment to complete the task. Ridiculously stupid, with no notification! The rental cost should be totally refunded in my opinion, $50 returned to me is a joke and worthless. Very, very dissapointed
RICHARD G