The woman who helped us was exremely slow. Maybe she is new, but to pick up truck took 15 minutes, and to drop off it took the same, 15 minutes. If she is the one who would help us in the future, we absolutely would not choose this company.Azarela C.
West Coast Self Storage Santa Clara
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Santa Clara, CA 95050
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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*** IMPORTANT *** I signed out a cargo van online starting at 10:00 am for a 24 hour usage. The office attendant said it was alright to pick up the rental an hour later which I did at just after 11:15 am. The next day I returned the rental at 10:22 am and was told that the UHaul Computer System was charging me for a 2-day rental. *** WHAT THE FREAK IS THIS? *** I was also told that the UHaul Computer System also gives the attendant the option of reporting the vehicle stolen. Happily the office attendant modified the reservation so I was only charged one day. You might want to place in bold letters on the office wall this hidden policy to save yourselves future legal worries. You really need to read: "Customer Service for Dummies" first edition.Toussaint A.
Could not get on system to check us in took a long time to get rental. Now over a week after we returned the truck and the keys to return box they're claiming it wasn't returned.Chelsea S.
Your rate is very high so never I don't want your service and telling all other friends don't use your serviceJames K.
Made the reservation online and the check in at the counter was fast and efficient, on my way in ten minutes. Greeted me at the door on return, handed over the keys and received an email with the receipt when I got home.Bob M.