Alex was super professional and the service and vehicle were perfect!
DENISE P
Santa Cruz Short Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santa Cruz, CA 95062
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Best uhaul experience yet! I went in a few times before to get moving supplies and everyone was incredibly pleasant.
Ali OI reserved a vehicle for 1:30pm and when I arrived I was told that I should have picked it up by 1 and that I needed to have it back by 1. The email that I received listed a pickup time of 1:30 and I was never informed of the change until after I arrived to pick up my Uhaul. The employee at the desk was rude and threatened to not lend me the Uhaul unless I complied with the new time. The situation was very uncomfortable for me and difficult to plan around. He also advised me not to park my car overnight because he ‘did not want to be responsible in case anything happened.’ I tried to drop off the vehicle at 8pm to accommodate the requested drop off time, but my car was blocked in by multiple other vehicles. Fortunately someone was present to help, as I would have been stuck otherwise. The process was much more uncomfortable and difficult than anticipated.
DANNY REasy to get in, they hooked up the trailer and unhooked it Easy peasy
James JExcellent customer service. 😀
Nader N