The workers were not very friendly, the dolly was thrown in the back of the uhaul unsecured. It wasn't until I started driving and stopped at the stopl ight did I realize that. The slamming of the dolly against the walls at every turn, stop and go was a little nerve racking. Then when I returned the vehicle I asked to confirm my email on file for my receipt. Getting the sense he was burdened by putting his phone aside and walking to the computer would be a huge burden,he said "it was whatever you put down" Perfect example of not friendly or customer services minded. Not coming here again
SUMMER E
Rockvill RV & Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Santee, CA 92071
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The driver's side floor of the cab had a large amount of dried mud as well as the brake and acceleration pedals. The staff was very helpful and excellent to deal with. The app was awful. You guys need to improve the app significantly. 1 out of 5 stars for the app
Claude CThe check-out and check-in process was very easy. The employee was friendly and knowledgeable of the moving process. Keep up the great short term rental work. My move was successful because of the roominess in the nine-foot cargo van and the wood attachment rails were perfect to hold the cargo with ratcheting straps. Perfect to carry an 85-inch flat screen.
RONALD GCustomer service tech was extremely helpful and very patient with my feeble attempts to back the trailer into the parking place. Friendly and professional with a very positive attitude. Kudos to him! (This site could really use a dolly to move the trailer manually)
Keith CNot much parking for waiting customers
DANIEL K