I loved our friendly greeting and patient help! Thank you!
Tracy R
Saratoga Consignment Studio
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saratoga Springs, NY 12866
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Very friendly people. Would definitely recommend them to anyone.
Bruce ROverall poor experience. Will never do self-check in again. Pickup was set for 10:00AM on holiday as only day we had off so had to pick it for moving day. Got there about 10:15 and the service in this area is so bad the app would not work. Gave up and left to return with my wife to see if her phone would work better. Only to come back closer to 11:30 to have same issue. Took call to their call center who stated since I was not there at 10:00 I missed my pickup window. She reset my pickup time and still took longer than anyone should take to complete self-pickup. Then the truck we got the keys for was for a truck that was not there during my first visit. So, the truck I rented seemed to not even have been there if the app worked during my first visit. I had same amount of fun when I returned the truck with slow connection and took much longer than it should have. Since they changed the pick-up location on me, I’m not sure if I would have had better experience at the location I selected when making the reservation. For me, it felt like a lot of wasted time trying to pick the truck up and waste of gas having to go there twice and further away from the location I selected. Thanks for reading my less than fun experience.
Steve WShe was so helpful. It took less than 5 minutes. The truck was ready. Wonderful customer service. I would recommend them to anyone. And they were very helpful
RAMCHAND JBonnie was great to deal With - friendly , informative and very helpful .
Monica M