Nothing really all was great service.
GLEN G
Good Morning Car Wash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Saskatoon, SK S7N3Y5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I felt awful using this location. I made my reservation to pick up a U-Haul truck and it felt like I was wasting the employees time when I went to pick up the keys. I couldn’t even get eye contact from the young man I spoke with. Then when I picked up the keys and got the truck to my first destination, my partner and I opened the back hatch, the truck was filthy covered in fresh mud. (Imagine moving your personal belongings and having to clean the truck before you start loading it up just so you can move large pieces of furniture. It was very disappointing) When we went to drop the truck off, an Asian man instantly took the keys and wasn’t very clear on what we do; do we inspect the truck together, Check the fuel levels and mileage together. It wasn’t very clear. When I complained About the condition of the trucks cleanliness, the man accused me of making it dirty and was prepared to make me clean it when I already had; I showed him my towels I used to clean their trucks mess. He also proceeded to call me “woman” and telling me to “go home”. I felt so uncomfortable and unwelcome. I then watched him fill a half gallon bucket and throw water into the truck bed. (It explains why there was wet mud in it when we picked it up) I tried to ask about what to do about finalizing my bill and again was met with “go home, it’s done” when it didn’t feel done. I had no idea if they were going to over charge my credit card or if it needed a refund since my travel was shorter than my estimated trip. I just didn’t feel good about using this locations service which really sucks since I had used it before a few years ago without incident. At the end of the day, I will not use this locations service which again, I will not recommend to my friends or family, I will avoid this location and it’s horrible service.
Ashley AEverything worked well. I was in and out in 15 minutes. Would recommend to anyone. Very reasonable rates too.
Charles DNeed to have a person there in person to due up paper work and get you going instead of doing everything over the phone. Over the phone very awkward and confusing very impersonable.
Darrell SThe location is not good. The customer experience was not friendly. The owner/manager did not speak English. I was greeted as if I was interrupting him. He handed me a phone to speak to someone who then sent me a text so that I could text a photo of my license. It went fine, but this person on the phone also spoke to me as if I was ruining his day. When I would speak he did not reply and then after a few moments of dead air, I would say were you able to gear me? He then would respond with the next instruction. The entire time the noise from the car wash made it almost impossible to hear the guy on the phone. When this was finished, the owner/manager took me outside and handed me a key and pointed at a row of trucks. The end. No words. When I returned the truck and got it backed into the parking space, I was berated for turning the truck off, because he had to take a picture of the odometer. I stood beside the truck waiting to see if anything else was required of me and the dude looked at me as if I was a moron and angrily said you can go home now. No confirmation receipt, or anything to sign...the whole thing seemed sketchy from start to finish. All of this is in contrast to every experience I have had online and in person at Saskatoon uhaul, which is professional and well run. For the record, I booked at the Saskatoon Uhaul location and the day before I was to get the truck, I was contacted by Uhaul and told they would have my truck and I would have to go to a different location. It's not a big deal, but it did add another 15 km to my total trip. Also for the record, I had planned on renting some furniture blankets and a few other supplies, but when I got to the car wash location, these items did not appear to be available and were not offered. Again, I was expecting the experience I had had before at Saskatoon Uhaul. Overall the truck was well maintained and drove well. One small issue was that the driver side sun visor would not stay in place, it completely fell out twice while driving so I just left it on the seat while I was driving. I did not mention this when I returned the truck because, as stated earlier, communication was a problem and frankly the dude was not someone I wanted to even try to explain this to.
Greg J