I would recommend others to book their reservation and pick up at a location when they are open because my experience with the online team was horrible. I have a temporary driver’s license and the app didn’t accept it and asked me upload old or expired drivers license. One online representative flagged my account for uploading the expired driver’s licence. Feel the online representative should be trained on empathy and trying to understand situations before deciding.
Adeolu O
Thali The Indian Cuisine Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sault Sainte Marie, ON P6B1Z1
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Customer Reviews
- 4.0 Average Customer Rating
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Easy to deal. Kind people.
Diwas KFew less emails. I never read all emails!
Geoffrey IThe truck must be cleaner. There were coffee spilled on the seat. We found candy bar Wrappers behind the seats and under the console. The truck itself exterior wise was clean and the box was clean also. The equipment itself was good., excellent fuel mileage for such a large truck. . If I could make one suggestion though, it would be really great to have a longer ramp. A 10 footer would get rid of the high angles when the truck has to be parked with the back end is higher than the front of the truck facing downhill.
Neil AMy driver filled the gas tank in error instead of quarter tank and I could not get a credit for the extra gas.
Stefanie H