Told me everything was fine when I dropped off the utility trailer. Then I got an email invoice and they had added a $15. Cleaning fee from the drop-off location. The trailer was cleaner when I dropped it off than when I picked it up. Because of this treatment, I will not rent from uhaul again nor will I recommend this business to anyone. Beware and take pics before and after.
garry l
Thali The Indian Cuisine Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sault Sainte Marie, ON P6B1Z1
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Customer Reviews
- 4.0 Average Customer Rating
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Reception at location to have more informing for accidents cause the first lady said everything is fine just return the truck and the other person said I need to call into corporate
Ryler WWorkers were accommodating, friendly and very helpful.
Ivy Sthey even open on the easter sunday to help us out
JEAN HThey made me do all paperwork over the phone while standing outside on a very cold day. I was told to go grab the trailer by myself (U-Haul usually have someone checking that you have all the proper equipment to tow) None of the trailers they had there had jacks so they were nose down in the snow, mine was also frozen to the ground. I had to call again and they had to send some to try and pry it out. Had to go back for tools. When I dropped it O had to manually disengage it and just let it fall to the ground as it was heavy.
DAMIAN P