the first truck we got is full of tires and we spent an hour to pick up and switching second truck. the staff is super slow and keep talking on phone while doing check in. This is unacceptable as moving is time sensitive which affect moving in/out as we reserved lift at specific time.
Tsz H
New Civic Auto Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Scarborough, ON M1P2L4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Before I returned the vehicle I filled it up to the proper level and amazingly I got charged 43.00 for gas. Customer service was friendly and fast. At the end they will get you for extra money any way they can. They did not want to go over the truck at the time of drop off. Only after a couple of days was my receipt emailed to me.When it was to late for me to prove I did put gas in. I still have the gas receipt.
Dimitrios TThe hours of operations needs to be updated. I reserved my rental for 930Am. Waited til 10am before someone arrived. Advised I booked for 930 and employee said they don’t open until 10. U-Haul and this location need to update their information!
CHARLIE CI was overcharged, I tried contacting them no response at all Would never recommend anyone.
Mohsinkhan Pi went and when they were showing me around the vehicle the keys got locked inside and couldnt open for 3 hours and then couldnt get the vehicle out of the snow. I am very disappointed so i had to book another vehicle after 4pm. Super waste of time. please refund.
USMAN V