Great service But the employee was late for work 20 minutes
Eddie D
Searcy U Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Searcy, AR 72143
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was way over charged. First of all the lady said if I went over on miles then it was . 15 cents a mile not a 1$ then. I had to drop off in Heber because my family member had been hit in a car accident, wat do y'all do but charge 250.00$ TRASH
Zach DI did online return. That was easy and great. Location had good signage.
Brian HHaving not previously rented a U-Haul, my initial experience was excellent. The gentlemen who got me setup and helped me to get the U-Haul was fantastic - friendly, knowledgeable, pleasant to talk to. When I returned the U-Haul however my experience was the exact opposite. The person who collected they keys was less friendly and simply said "i would have you sorted" to my question about mileage and if anything else was needed from me. I was told initially that I would only pay for the mileage that I used, to be safe i said it would be about 20 miles. I in fact only used 11 but when my bill arrived, I got booked for all 20 miles.
georg aEmployee wasn’t very good at working the computer, they told me i had 24hrs but my check equipment back but my actual return was 8:15pm the day i rented it, i told them HOPEFULLY i could return it before they closed but i wasn’t able to that day & before i could return their equipment they were calling & asking where there it was, no i HOPEFULLY won’t rent anything at this location again !!!!!!
Michael D