Better system of communication for first time renter's.Be Upfront with the charges instead of manipulation with the prices after the fact of the rental. Dust to Treasures are rude when you call after you return the rental and realize the extra charges . I felt scammed but the experience of the u haul ride was smooth and enjoyable for My daughter and I. Again Communication and Empathy goes along way
NAKIA G
Dust To Treasures Thrift Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shelby, NC 28150
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I was overcharged, told that I had to add on mandatory insurance.
SONEJA MRip off
DARRIUS AThis was not a quick and easy pickup. I stood for 40 minutes while the clerk scanned and re-scanned my license. The location did not have the Appliance Dolly I requested and had no idea what an appliance dolly was. Use another U-Haul rental if you are short on time or patience!
LEAH DI was charged for Safe Move although I declined it along with the other add-on charges. UHaul needs to stop making it so easy to pay above your advertised rates. The default selection should be no extra, not yes extra. Yes, it sneaks you more money but it is a form of deception and a poor business practice. Set your rates and let people decide.
Robert H