Jennifer was an amazing customer service agent. She was kind, pleasant, and very helpful.
CHISA M
Compass Self Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shelby Township, MI 48317
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
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This was a great experience. Staff was super nice and helpful
CHRISTINE AUpon arrival to pick up our "reserved" truck, we were informed that the manager was supposed to call and let us know that our truck was not available due to the previous customer not returning it. After several minutes, they were able to provide one from their lot that wasn't supposed to go out until the following day. Note that the truck is old and dirty inside (seat glued, etc.) and the transmission doesn't sound great. It was slow to accelerate on the highway so you may want to check that out. Finally, when proceeding with returning the truck (via phone app), it told me I was being charged for TWO days. I rented the truck for ONE day (Sat - 11/08) - picked it up at 10:30 a.m. and returned it around 11:00 p.m. to the Van Dyke location. So I am puzzled why U-Haul would charge me for TWO days! I expect a refund for the extra charge please!
HARVEY DThe customer service at this location was great. We were very pleased with the service we received, the cleanliness of the store and truck. We used this location back to back weekends since it was so convenient that they were open on Sunday. If we ever need a truck, we will definitely use this location again.
ELMER JShawn was awesome, and really helpful!
THOMAS O