Vehicle was dirty. Driver and passenger seats were full of hair (lots of hair). No gas in vehicle. Vehicle was returned and employee did not know what to do to document return. I will not return to this location and will be looking for vehicles at other locations.
Nayda F.
Shorewood Services Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Shorewood, IL 60404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The van size that I rented was a taller slightly longer cargo van. They only had one van that was smaller and did not have any way to fix it as they told me to contact U-Haul directly. Also, the van side door could only be unlocked from the inside, which made it a pain in the butt to keep crawling in there to unlock the side door. When I told them, they said sorry contact U-Haul. The least that should have happened for not having the right van that I reserved and for the van side door to not function properly should have been a discount in the price.
Alvaro F.Very good service
Francisco A.I had to go to an alternate location to get the vehicle. The check in process was a disappointment, and the inside of the truck cab was filthy.
Kathleen R.It took 15-20 minutes for me to pick up the rental truck because the only person working didn't know what she was doing
Riley D.