The man at the desk was friendly. What I’m upset about is when I got to my location to do my pick up, I rolled up the back door and a crack tube rolled out and on to the ground. In the driveway of my destination. I have a picture of it and put it in a ziplock bag. I want the head office to contact me this week as this was not only embarrassing it was dangerous.
MICHAEL H
Simcoe Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Simcoe, ON N3Y4M3
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Customer Reviews
- 4.0 Average Customer Rating
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Service was professiona however. def felt mislead about the rates and pricing from a $19.95 rental to $119.00 invoice. Should be more realistic. Also I was charged a fuel surcharge for $9.37 when i returned the truck with more gas in it then when I took it.
CHRISTOPHER BWash your trucks
ROMAN SI am upset as I did not want the so called scratch protection but I was charged for it
KENNETH RThe staff was excellent. I came in last minute before the end of the month to see if they had a truck available. They even phoned the customer who was renting the truck on Saturday to confirm his drop off time so i could rent it at 7 PM Saturday evening unti Sunday evening. The return was just as efficient. Appreciate the help immensely.
RALPH M