The location of the rental was great, but the vehicle was dirty. I reported it dirty before I got the keys of the truck, then when I returned the truck and it asked if the truck needed anything before the next rental person and I said it was dirty and then you charge me $25? What is that all about? Also, I added 8/10 miles on the truck because the tired sensor kept saying flat tire. The tire wasn't flat the two separate times I checked it. Then I got a warning that the oil was 1% left before it needed to be changed. what the hell? I paid good money to rent the truck and it was stressful. Not cool.
Thomas W
Stearns Petroleum
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Simi Valley, CA 93063
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Customer Reviews
- 4.0 Average Customer Rating
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Great Service, Van in Cab area was clean, loading area could have been a little cleaner, smelled like someone had transported hay, had to air it out for a bit.
Andreas AGreat experience at pickup. The app wasn’t working at time of drop off.
Mark SSince this is a gas station, do not expect to have front desk service. This is a location you check in and check out on your app and just show them the code to get your key. Equipment was new and clean.
REIN KThere is suspicion in the petrol guage..
SAMROBINSON T