Didn't have the equipment I rented, and gave me 2 days notice that they didn't have it. Took two hours for pick up process in person. Made me drop off uhaul extremely far from final destination.
Porscha N
Mountain Valley Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Slocan, BC V0G2C0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I wish they let the customers know way ahead about any inconvenience instead of going all the way to Slocan from Nelson and realizing that there was no key pickup arrangement done, which was at 4am in the morning. Had to come back again at 9am, for pick up. Had to add a second driver on the list but for some reason, the machine did not accept interim driver's license(paper) which was unfortunate, so had to drive all the way just by myself. Hope they figure out something to resolve this issue. But otherwise, the truck condition was good.
Sonia AWas rude, told us that we couldn’t drop a trailer there, U-Haul set it up!!! Took 3 weeks to complete this saying I didn’t return trailer. I’m not sure why the mix up, I had U-Haul customer service call me and asked if I still had trailer after 2 weeks, and this place had it all along.
Serena MSuper nice staff and was very helpful
JASON RVery competent, friendly staff. We had no issues dropping off here. One note, our paperwork said to call UHaul when we arrived there, which we did. We were then told we didn't need to as the shop was open. The instructions should have said only to call if the shop was closed. Thanks.
MARTIN H