Brian was very efficient and friendly. A good experience.DONALD K.
Moving Truck Rental in Smithfield, RI at Island Woods Performance
(U-Haul Neighborhood Dealer)
Smithfield, RI 02917
Services at this Location:
- Mon-Fri: 8 am - 5 pm
- Sat: 8 am - 12 pm
- Sun: Closed
Special Operating Hours
- 7/3/2021 - 7/4/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Smithfield, RI 02917
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Uhaul sent me to this location to pick up the truck, which is 30 min drive away from the pickup location I selected originally with 1 day notice. And I'm not compensated for the gas cost to drive the extra 30mins, it's an awful experience with Uhaul. The driveway of this location only allows one car to pass at a time, it's too narrow and dangerousBaolin L.
Goof experience.Vincent C.
When we picked up the truck it had the incorrect mileage online. We took a picture of the actual mileage used the truck and returned it after driving 17 miles when it said we would be charged for 600 we filed a complaint with uhaul. They said someone would contact us and no one has for several days and now they are trying to charge us 700 dollars.Curtis M.
Brian was very professional and had the truck ready and running for me when I arrived to pick it up. I would highly recommend him to anyone looking to rent a uhaul. I will use him in the future.Dennis W.
Island Woods got me the truck with out any problemsJeffrey S.
Due to no fault of the owner, the computer software seemed to be not working and very slow. Besides that everything was great!Nicole L.
Brian was awesome. Made the rental prompt and professional. I highly recommend using this location.mary P.
Awesome customer service...unfortunately they didn't get the truck in time to clean it before I arrived for pick up.... not their fault..Donna R.
The Truck needs to have a better ride. Any bump small or large in the road jolted us. Not sure if all your trucks are like this, but if they are you should change the shocks.Edward S.
Key drop box broken, it should be fixed so customers can drop their keys without concern they may end up in someone else's hands.Christine D.
Nothing, everything was perfect.Al S.
Brian was very helpful even called me to ask what time I would be arriving so he would be ready for me. Hooked me up and made sure I was safe to go. On the return trip again he was very personable. I will be using this location again. Thanks u haul for having a great service.David C.
When dropping off the uhaul the place was closed so I left the key in the slot provided for uhaul rental keys. I did not use the amount of mileage we estimated at time of pick up, the graph of the gas gauge was incorrect but I had no choice but to put that much gas in the uhaul, the amount that the graph showed, I never received the credit for unused mileage. Matter of fact I never even got an acknowledgement of the uhaul being returned by me. I will not use this location again. I only had the uhaul for about 5 hours but had to pay full price for rental for the 1 full day.CATHY B.
Rate for 4X8 enclosed trailer from SC to RI was $45.00. cost for same size trailer from RI to SC was $182.00. Hugh difference! Your customer service told me it was a "supply and demand" pricing. Why should the consumer pay such a high price for the very same situation? I would go to another company but U-Haul has the corner on this size trailer. I will try to buy one before my next trip.Ken G.
I cannot believe you charged me an extra $40 because I night dropped on Sunday and you didn't check it in until 9:45AM on Monday, thus causing an extra charge for a "day" because I picked it up at 7:30 AM on Saturday. REALLY?????? That's bullshit.Nathan G.
Your representative offered fantastic customer service. It was an excellent experience.LANCE W.
Please make sure the trucks are clean before being rented again. There were mouse droppings, drywall pieces & parts of tools left in the truck, not the cab, from the previous user. We took pics before we used the truck.Natasha B.
Post that you need to pay mileage and gas! 19.95 gets very expensive fast!!NANCY M.
truck was full of dirt/soil and leaf debris.Meaghan M.
keep on doing what he does he was very helpful and explaned what to do thank you it was a pleasure doing bussines thereGeorge B.
We were very satisfied.Peter B.
Great customer service!!!!Paul P.
I understand that the place is going through a change in appearance, but make sure you have a working printer please. It took a long time to print!Tammy C.
Thank you.Elaine B.