Very friendly and helpful staff
JOHN G
E & Friends
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Smyrna, NC 28579
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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If it weren't for the ladies at this location, I would have cancelled our U-Haul corporate account. I reserved 2 trucks for this same week, and on both occasions U-Haul corporate tried to move my reservation to a different location which would have resulted in overage in mileage of 60 miles per trip. The location owner went and personally picked up truck #2 from the other location and brought it to E & Friends for me to pickup for my reservation. These ladies went above and beyond to make sure that our reservation requirements were met. U-Haul should be extremely grateful for them, because if I didn't have a location owner that was willing to help us, then I would have been forced to pay overages in mileage due to U-Haul corporate not providing trucks that were reserved 3 weeks in advance to the requested location. I was so frustrated and the ladies at E & Friends took care of the leg work for me.
Laura WElizabeth worked super hard to make sure we had a 26’ truck available at our pickup location in spite of uhaul corporate attempting to reroute my pickup location. The communication from E & Friends was outstanding! I am beyond impressed with the customer service I received from E & Friends. These ladies made my corporate move across the state happen.
Laura WStaff was on site and very helpful to my driver, he told me he wishes all u-haul locations were as easy to deal with as this one. Superb service from a wonderful staff!
Sieglinde SDebbie and Elizabeth were very nice and wonderful to deal with.
ARNOLD A