The location the truck was located was closed, and had moved to a different location. This made the process of finding the key pick up location a long and stressful one. The rental truck only had 11 furniture pads, despite our order of two dozen. We also ordered a dolly and floor cart. Both were missing from the truck as well. The truck itself had some MAJOR shifting issues. Every time I pressed on the brake pedal, the RPM's ramped up to 4,000-5,000. The rental pick up process took nearly two hours of running around town to try and find a key box location, while on the phone with the local rep and the customer service rep. By the time I found the key box, the app failed to list the combination required to get the key. The local rep was very helpful to resolve the mounting issues, but I lost over two hours of my day trying to get my truck.JOEL W.
Moving Truck Rental in Snow Hill, MD at Antiques by the River & Flawless Interprize
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Snow Hill, MD 21863
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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The Snow Hill location only has the convenience in the fact that the next nearest locations are 20-30 minutes away, but the lock boxes for the key pickup are a few blocks away over on Pearl Street. I'm sure the lock boxes could be moved to the building at which the trucks are parked.KENNETH B.
Very pleasant experience. Representative was ver very helpful!!!Naje E.
We went to pick up the truck there was no one there had to call no one answered had to call again finally got someone had to go to where the women was working her part-time job she hadn't even checked her emails to know she had an order for a truck to go out. Took at least an hour to even get through the process to get the truck. Had to go back to her other location to get the keys then to the truck then back to her job to finish the paperwork all because the owner wasn't prepared! Complete ridiculousness!!Jennifer P.
Very pleasant experience... I will send anyone interested in Uhaul to go to Snow Hill location!Diane A.
For clean area agent was very nice and very helpful!!!!charity S.
We never even got our keys. Not in the lock box. We had to rent another one on a Sunday 30 miles away. Not the full time job of these people obviously.Stephen B.
Agent was very friendly and knowledgeable!!!Norman P.
Charged for two days only rented Uhaul for oneMichael T.
Very nice location. Representive was very helpful. Great experience will send friends to Uhaul!!Joesph M.
I ordered a dolly and didn't get one and didn't op for the insurance and did get it. I paid for both but didn't get what I asked for.Alec A.
Open store sooner and on time as advertised!Carlos C.
Very friendly representative. Great experience!!!!Connie D.
Very nice person representing Uhaul. Would recommend friend and be repeat customerCONNIE D.
Very lovely experience great customer serviceDEBBIE H.
Location for me was terrific and the trucks were new, but local staff needs training on electronic booking.LEONARD C.
Great Great GreatRegina F.
Location was not open during listed hours. No answer at phone number.suzanna C.
Was great experience. Uhaul Rep very helpful.RAHEAM D.