The address is incorrect. I had a 26 foot truck on side streets of Snow Hill that were two way traffic with parking on both sides. Called to get proper location, called 10 minutes later and my call was not answered.
Dan R.
Antiques by the River & Flawless Interprize
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Snow Hill, MD 21863
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Customer Reviews
- 2.0 Average Customer Rating
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I was charged for equipment that was not on the truck. I needed a furniture dolly and was charged for it but it was not on the truck. I notified U Haul of this problem but they did not remove the charge from my bill. The location itself is confusing with the pickup and dropoff boxes located at another address than what is listed as the renting site. The mobile check in process is ridiculous with needing to take pictures of various forms of identification before getting the vehicle. I doubt I will use this location in the future.
Chester B.Please include an actual picture of the drop off box. It took a very long time to find it
Jennifer R.Location of key box was on a completely different building than it said… also sent me to a different location for the truck pickup that didn't even exist so I ended up driving 40 min out of my way for nothing…all addresses given were wrong. Everyone with customer service were super nice and helpful.
Courtney T.I was charged for over mileage when I never were over because the last person that used the vehicle documentation was not processed correctly when the vehicle since at first the pick up spot knew the gas that was in and the drop off location information was incorrect so paying someone else damage I don't believe in money doesn't grow on trees and if the gas was not correct so mileage from before would be as well I will never use uhaul service again due to this experience
Nicole C.