Overall, there were nice folks doing the best they could. Unfortunately, they sent me on the road with a truck that they knew had windshield wiper issues that they did not adequately address before letting me drive away in it. This resulted in me driving down the freeway in the rain as the windshield wiper failed to work. Visibility was minimal at best. I was able to make my way carefully 2 miles to the next exit to a gas station, where I realized the problem was a loose bolt. Luckily, I found a hardware store a mile down the road, bought the appropriate slip joint pliers, and was able to fix the problem on my own. Ultimately, nothing bad came of it, which I am very thankful for. I think if the situation was any different (raining even a little harder, if I was not as confident of a driver, if I had been on a stretch of highway without an exit for more miles, no hardware store, etc.), I do think something very bad could have happened. I wish they would have paid more attention the truck that they already knew had windshield wiper issues, appropriately fixed it, or given me another vehicle. The danger posed was to me and my partner was unnecessary.
Moving Truck Rental in Somerville, MA at U-Haul Moving & Storage of Somerville
Moving to or from Somerville, MA 02143? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Somerville.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Somerville
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Somerville, MA.
Cargo vans and pickup truck rentals in Somerville, MA
U-Haul cargo van rentals and pickup trucks in Somerville, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Somerville, MA 02143. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Good store but extremely difficult to access. Location is a huge drawback, particularly for individuals who don't know the city and are relying on a GPS.
Rep I interacted with when picking up was super friendly. It was the opposite when dropping off. The associate wasn't friendly and acted like he didn't care. I was very put off and didn't trust him when he read the gas gauge and held my debit card in his hand for 5 mins and his phone in his other hand. I held the res with a CC but wanted to pay cash. He never made eye contact... Seemed very odd.
Employee was very helpful and accommodating.
Great service from all, very friendly.
Staff is very courteous, friendly, & personable. Great customer service! Bryan
Nice employees thank you guys
The truck may have had a small leak, or lots of condensation from the cold. Some of our boxes got wet. When I got the truck the rear door was open.
Help the workers-they're very busy. They do a good job but they're swamped.
I was told, at pickup, that the car needed to be returned with a full tank. I drove a total of 7 miles and before returning the truck, i stopped at the gas station. I filled 8.6 gallons, which cost me $21 (have receipt) and which does not make any sense considering the total distance i drove. This means that the truck was far from having a full tank when I picked up, yet i was told it needed to be returned full. This is not an issue of a customer not correctly determining the fuel level at pickup, so do not try to spin it this way when (if) you follow up with me (i am not hopeful about that, anyways...). The fuel indicator on the dashboard was near "F" and i assumed that meant it was full. It clearly wasn't, and I ended up paying for a lot of fuel i did not use. Is this what you call good service?
I was having an issue with the app during check in and had to go inside to speak to someone. the 2 gentleman that were inside helped me and made sure my problem was solved and a warm truck was ready for me. I was directed for customer parking as well and the personnel outside was helpful as well. one gentleman made sure he helped me put the side mirrors in place for me and showed me where to release the brake. Loved the customer service I received that made the start to a moving day less stressful.
The gentleman who helped me unhitched a trail it was professional respectful and worked with me immediately
Oil pressure light came on within 30 seconds of leaving the lot...
Thank you for your help.
I think overall it did a good job but I called up the Medford store and I asked if you had four wheel drive pickup trucks I was told you did they didn't have any in Medford but they sent me to Somerville I went to Somerville and picked up the truck it was not four-wheel drive so why was this late I asked again in Somerville and they said four wheel drive yes. I'm not happy with that I think I should be refunded one day because took an extra day due to not having four wheel drive.
The instructions given by the service members there was unfriendly and did not match the instructions given on the Uhaul drop off process.
When I went to return the truck a day early, the person behind the desk that I could not see very well, asked if I was returning a truck and I said yes, and they said to just leave the keys in the truck. It was kind of a let down after a 5-day trip of almost 1,400 miles. Not very personal.
Trailer was dirty when I got it.
Great staff here!
Great Customer Service, clean vehicle, good condition of the truck
The guys were great, the van was fine.
Lots of rats scurrying around
professional, clean environment. we were received by a nice gentlemen as we pulled in...much different than the pick-up location
I should say 'Maybe' on recommendation to a friend. I guess it wasn't their fault for not having moving pads. They stepped up and at least provided a vehicle where the booked location couldn't even do that.