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Ruiwen O | Online Move InSelf Storage Units in Somerville, MA, 02143
U-Haul Moving & Storage of Somerville
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Indoor Storage
Storage Customer Reviews
- 4.0 Average Customer Rating
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The manager and the rest of the staff was very good 👍
ROUSSEAU A | Overall ExperienceThe staff here goes above and beyond to ensure all needs are met. Hector, Danny and the rest of the gang are AMAZING team players. The cleanliness at this facility is maintained at a top tier status. If I can give the uhaul in Somerville 20 stars I would. Hector is one of the most caring, responsible, attentive, managers I have ever came across. The group of workers he has created are phenomenal. Best experience ever. Thank you
Wanda R | Overall ExperienceNo
DEREK M | Overall ExperienceThey showed us exactly how to use the access code and even tested it with us to make sure it worked. Very friendly. Easy and smooth process!
Rebecca S | Online Move InThe facility was great. But all the people we interacted with were excellent, what a great team!!!
Katharine C | Overall ExperienceI wish my unit has a light.
Christine B | Overall ExperienceNo lighting in the unit, but everything else was great.
MICHAEL D | Overall ExperienceAfter various fiascos with UHaul in general over the past few days, dealing with your facility was pleasant relief. Great staff.
Eliza S | First ImpressionsGreat service. The 1 month of free storage with one-way truck rental was so helpful, will use again. Thanks!
MICHAEL D | First ImpressionsThe unit smelled but was exceptable although there was no lighting in the unit itself. I will say the staff was very polite and helpful. I was pleased with the service.
Jennifer K | Overall ExperienceU-Haul is a life-saver for college students. We used it over three summers, twice in Cambridge, once in Somerville. I would recommend starting early in the spring, grabbing a spot when you find one and straight-out renting it instead of reserving to rent later. Demand is enormous for summer storage in the general Boston area, because there are so many students who need to store their belongings over summer.
Freddie S | Overall ExperienceGetting my Uhaul storage unit set up was an absolute nightmare. There were some technical errors when connecting my account and the unit. No one could successfully help me and I eventually just ended up having the unit and not being able to see the reservation on my account. IT and account services need some SERIOUS work. The people at the office hours were of little to no help. They actually made it worse when they brutally misspelled my name even after I spelled it out for them. A young girl working during office hours was very helpful. She's the only reason I was able to somewhat successfully get my unit set up. Also, what's with the wrong hours?? We were told by the office desk that unit access hours close with office hours. That's not true and everyone seemed to believe it with no further explanation provided.
Miguel t | Overall ExperienceThe Somerville U-Haul is exceptionally well run. Everyone I ever interacted with over the past 2 years was kind, knowledgeable, and competent. I’m very grateful to them and I recommend this U-Haul facility to everyone I know.
Hannah S | Overall ExperienceThe storage need to maintained reguraly because the rodents smell, droppings are visible in room with my belongs. Also in the walk ways.
laodice v | First Impressions