The equipment was dropped off outside of business hours making comments on the property difficult. The location is convenient. The ability to drop off outside of business hours is appreciated. I would have liked some way of getting a confirmation that all was satisfactory with the returned equipment and that my obligations were complete. You might want to allow a "N/A" answer to questions for returns occurring in unmanned locations.
Steven L
Pleasant Hill Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in South Portland, ME 04106
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I didn't receive the dolly I paid money to rent. It took several phone calls to get refunded the full amount for the dolly because the first call I was told I would get refunded for the dolly, I only got refunded half the cost. I also signed up for in person pick up but was unknowingly changed to no contact pick up. Then I had trouble with the app and customer service. The app kept malfunctioning, I had to keep changing phone settings. The app also wanted me to locate a QR code somewhere outside the building, couldn't find one. So I ended up on a scavenger hunt I didn't sign up for, with no actual item to find. The whole thing took an hour and a half and was so stressful. 2 problems were on the location, but a majority of the problems were on uhaul themselves and their app
Lindsey MVery friendly staff at this location. Highly recommended!
JOSEPH JMake the seats adjustable
Paige YThe rental process was quick and easy!
MARY M