I don't appreciate the SafeMove insurance being added without my knowledge. This is the third time I have rented at this location. The first time I thought I must have added it on accident. The second time I figured I just made the mistake again and wasn't going slowly enough when reserving. The third time, I specifically made sure I was not adding it and then double checked on the final reservation that I had not added it. When I got my final receipt, it was there! I went on google reviews and found the manager automatically adds it on, but didn't inform me any of the three times. I have already contacted UHAUL corporate. I would avoid this location.
BRENT D
Pleasant Hill Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in South Portland, ME 04106
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Awful U-haul experience, truck was a mess, wrong size, movers broke things and then told us they didn't want to be responsible for moving certain items, things as simple as a bed frame. Way overcharged for everything overall, but that was our 1 move day we had available so we had no choice but to move that day.
Mason MGreat customer service, very knowledgeable, my go to spot now.
ROBERT PThere was no dollie when one was requested and confirmed. This was not the confirmed location but a last minute switch.
Sharon FThe location was great! The app was very slow and hard to use.
Maxwell C