I responded no BC stop 21 had nothing to do with my return. There was a crew up with U-Haul system that allowed to complete a one way and then when it came to drop off I couldn’t drop off at the location. I found this out only by calling U-Haul to confirm The young lady I spoke to on the phone, i forget her name, I think it was Katelyn!! Anyways she REALLY saved the day. Her customer service went above and beyond. I just cannot give her enough credit. She made a commitment, called me back in minutes and handled a terrible situation. Give that girl a raise. You are very lucky to have her. Call me if you wish and we can get into details. Just amazing!!
BRIAN A
Stop 21 Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Southampton, ON N0H2L0
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- 4.5 Average Customer Rating
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Again I failed to take pictures of milage and fuel level. Dispute resolution was very good. I would recommend U-haul again.
LORNE MOur truck had a roof leak and got all of our stuff wet.
Amber MGreat customer service !!!
jamie mRobin’s awesome
Joey P