Although I pre-booked the truck, it wasn't until I went to pick it up that I was told there was an e-alert and that U-haul was not allowed to rent to me. It took an hour to figure out but it boiled down to the fact that my daughter apparently owed $55.40 from her move in 2018. I paid for it, but they took forever to take the e-alert off. Thank goodness the woman at the Stop 21 location in Southampton was so amazing. She did her best to get the problem straightened out and get me on the road. U-haul itself could have hit me with the e-alert problem long before I went to pick up the truck. It was not my best experience with U-Haul but they are lucky to have great people like the one at the Stop 21 location to help people through this kind of problem.
Sonya R.
Stop 21 Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Southampton, ON N0H2L0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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So easy to rent from this location. Even if there is a closer location I would go back to the Southampton rental
Cindy F.I dropped off the rental the next day as promised on Nov 13th 2022. You still tried to bill me for an extra day.
Kandase S.Robin was very professional and nice to talk with.
Fred J.After so much frustration with several people who worked formU-Haul, Robin was the one person who knew what to do and to help us. I fact, she took so much extra time to fix a problem that other U-Haul employees caused. She went above and beyond! I hope she is valued like she deserves to be, she will always be our go to person when we need to deal with U-Haul and only her! THANK YOU Robin, so very much!
John C.