Returning the truck after this nightmare experience was easy. She was kind and ensured the final process was complete. She was very kind and helpful. She is the only reason i gave 2 stars after my horrible experience with uhaul. Perhaps she should be training your uhaul staff on reservations and customer service because she's the only one that knows what she's doing.
PATRICIA K
Stop 21 Motel
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Southampton, ON N0H2L0
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Thank you Robyn!
SAMMY ENothing. Everything was beyond expectations
Luara EFix the app... password change does not work, can't login.
Daniel OAlthough I pre-booked the truck, it wasn't until I went to pick it up that I was told there was an e-alert and that U-haul was not allowed to rent to me. It took an hour to figure out but it boiled down to the fact that my daughter apparently owed $55.40 from her move in 2018. I paid for it, but they took forever to take the e-alert off. Thank goodness the woman at the Stop 21 location in Southampton was so amazing. She did her best to get the problem straightened out and get me on the road. U-haul itself could have hit me with the e-alert problem long before I went to pick up the truck. It was not my best experience with U-Haul but they are lucky to have great people like the one at the Stop 21 location to help people through this kind of problem.
Sonya R