Checking in on the app is horrible. Just get rid of it. Waiting for some unknown person to spend 15 minutes processing your check in while you stand in the cold and rain is unacceptable when you still have to go inside to get the keys. The person in the location took two minutes to do what the app couldn’t. I won’t use the app again.
CULLEN B
Spanaway Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Spanaway, WA 98387
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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I’ve already spoken to someone about our poor treatment before traveling. So i’ve made our point about that lack of knowledge on the part of three different employees not knowing the policy of adding a driver, but after we turned it in a day early (and refilled the gas as we were told), we were STILL charged for five gallons of gas and a cleaning fee! We will not use UHaul again.
Tim CTony was very helpful! Very pleased with my experience
Diana SVery professional and friendly - went above and beyond to accommodate us. I will definitely rent from this location again.
Denise pCustomer service was great! Uhaul was clean, but it did smell like cigarettes
Heidi F